Client Advocacy Program
Rights
of Persons Served Regarding Grievance and Appeal Procedures
The
purpose of the
Client Advocay Program is to:- prevent rights violations and advocate for the provision of quality care in a humane environment, and
- review, investigate and resolve rights complaints or issues.
If you feel that your rights are being violated, you should talk to your case manager first. If you are unable to get the matter resolved, you may register a complaint with the Center's advocate.
Margaret Colquhoun
20 Powderhorn Rd.
Simpsonville, SC 29681
864.963.3421
866.963.3421
mmc43@scdmh.org
If you are not satisfied with the results that you and the advocate achieve, your complaint will be brought to the attention of the Center Director, whol will attempt to resolve the complaint to your satisfaction.
You may also contact the Client Advocacy Program at the South Carolina Department of Mental Health.